💰 Refund and Cancellation Policy

At Sangam Organic Farm, we take pride in delivering 100% pure and natural products. However, we understand that issues may arise.

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1. Cancellation

• Orders can be cancelled within 24 hours of purchase if not yet shipped.
• Once dispatched, orders cannot be cancelled.

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2. Refunds

• Refunds are processed only in case of damaged, spoiled, or incorrect products received.
• Customers must report issues within 3 days of delivery via email or WhatsApp.
• Approved refunds will be processed within 7–10 working days to the original payment method.

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♻️ Return Policy

Since our products are consumable and perishable, we do not accept returns once opened or used.

Returns are accepted only if:

• The product is received in a damaged condition.
• The wrong product was delivered.

To initiate a return:

1. Contact our customer support with order ID and photo proof.
2. The product must be unused and in original packaging.
3. Once verified, we will initiate a replacement or refund within 7 working days.

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🚚 Shipping Policy

• Orders are shipped through trusted courier partners across India.
• Delivery usually takes 3–7 business days depending on location.
• Free shipping may be available on orders above a certain amount (as displayed at checkout).
• In case of delivery delays due to natural calamities or logistics issues, Sangam Organic Farm shall not be held liable.

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📞 Contact Information

For any queries, grievances, or support requests, please contact:

Sangam Organic Farm
📍 Location: Prayagraj, Uttar Pradesh, India
📧 Email: sashuklaay52gmail-com
📞 Phone: 9555883724
🌐 Website: https://sangamorganicfarm.com