Privacy Policy
At Sangam Organic Farm, available at www.sangamorganic.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information[cite: 1].
Information We Collect
When you browse or place an order on our platform, we collect relevant details to serve you better[cite: 1]:
- Name and contact details[cite: 1]
- Email address and phone number[cite: 1]
- Billing and shipping address[cite: 1]
- Order and transaction details[cite: 1]
- Device, IP address, browser and website usage information[cite: 1]
- Information you provide when contacting customer support[cite: 1]
How We Use Your Information
We utilize the collected insights to maintain premium service quality[cite: 1]:
- Process and deliver your orders[cite: 1]
- Process payments, refunds and cancellations[cite: 1]
- Provide dedicated customer support[cite: 1]
- Send order confirmations and delivery updates[cite: 1]
- Improve our website, products and overall customer experience[cite: 1]
- Prevent fraud and unauthorized transactions[cite: 1]
- Send promotional offers and updates where permitted[cite: 1]
Payment Security
Online payments are processed through secure third-party payment gateways. Sangam Organic Farm does not store your complete card number, CVV, OTP, UPI PIN or banking password on its own servers[cite: 1].
⚠️ Please never share your OTP, UPI PIN, CVV or banking password with anyone claiming to represent Sangam Organic Farm[cite: 1].
Cookies
Our website uses cookies and similar technologies to provide essential website functions, remember preferences, analyse website traffic and improve your browsing experience. You can easily manage or disable cookies through your individual browser settings[cite: 1].
Sharing of Information
We do not sell or rent your personal information[cite: 1]. We only share necessary information with trusted service providers such as payment gateways, delivery partners, website/hosting providers, analytics services and customer-support providers to fulfill our services[cite: 1]. Information may also be disclosed if required by applicable Indian laws or lawful government authorities[cite: 1].
Data Security & Retention
We implement robust security measures to protect your personal information[cite: 1]. Data is retained only for as long as necessary to fulfil orders, provide services, maintain business records, prevent fraud, and comply with legal obligations[cite: 1].
Your Privacy Rights
Subject to applicable law, you may request access, correction or deletion of your personal information, or raise a privacy-related grievance[cite: 1]. Get in touch with us at[cite: 1]:
Website: www.sangamorganic.com[cite: 1]
Email: [Your Official Email][cite: 1]
Phone: [Your Contact Number][cite: 1]
Address: [Your Business Address][cite: 1]
Policy Updates & Governing Law
Policy Updates: We may update this Privacy Policy from time to time to reflect changes in our business, technology, or applicable laws[cite: 1]. Changes will be published directly on this page with an updated revision date[cite: 1].
Governing Law: This Privacy Policy is governed by the applicable laws of India[cite: 1].
