Terms & Conditions

Online Store Terms

By using our website, you confirm that you are legally permitted to enter into a purchase transaction under applicable Indian law[cite: 1]. You agree not to use our website or products for any unlawful or unauthorized purpose[cite: 1].

You must not:

• Attempt to gain unauthorized access to our website[cite: 1]
• Upload viruses or malicious code[cite: 1]
• Misuse our website or services[cite: 1]
• Provide false or misleading information[cite: 1]
• Violate applicable laws or regulations[cite: 1]

Products & Product Information

Sangam Organic Farm offers food and natural products including A2 Cow Ghee, Bilona Ghee, Honey, Superfoods and other products[cite: 1].

We make reasonable efforts to ensure that product descriptions, images, prices and other information displayed on our website are accurate[cite: 1]. However, actual product colour, packaging or appearance may vary slightly from images shown on different devices[cite: 1]. Product availability, specifications, packaging and prices may change from time to time without prior notice[cite: 1].

Orders & Acceptance

Placing an order on our website constitutes a request to purchase the selected products[cite: 1]. We reserve the right to[cite: 1]:

• Accept or reject an order[cite: 1]
• Cancel an order[cite: 1]
• Limit quantities[cite: 1]
• Correct pricing or product information errors[cite: 1]
• Cancel orders suspected of fraud or unauthorized activity[cite: 1]

If we cancel an order after payment has been received, the applicable amount will be refunded according to our Refund & Cancellation Policy[cite: 1].

Pricing & Payments

All product prices displayed on the website are in Indian Rupees (INR) unless otherwise stated[cite: 1]. Applicable taxes, shipping charges or other charges will be displayed during checkout where applicable[cite: 1].

Payments are processed through authorized third-party payment service providers[cite: 1]. Sangam Organic Farm does not request or require customers to share their OTP, UPI PIN, ATM PIN, CVV or banking password with us[cite: 1].

Shipping & Delivery

We deliver products to serviceable locations across India through third-party courier and logistics partners[cite: 1]. Delivery timelines displayed on the website are estimates and may be affected by circumstances outside our reasonable control, including weather, natural events, strikes, transportation issues or courier delays[cite: 1]. For complete information, please refer to our Shipping Policy[cite: 1].

Returns, Refunds & Cancellations

Returns, refunds, replacements and cancellations are governed by our Refund & Cancellation Policy[cite: 1]. Because our products are food items, opened or consumed products may generally not be eligible for return, except where applicable under our policy or law[cite: 1].

Food Product Disclaimer

Our products are intended for normal food consumption and should be stored and used according to the instructions provided on the product packaging[cite: 1]. Customers are responsible for following recommended storage and usage instructions[cite: 1]. Product descriptions and general information provided on our website should not be considered medical advice or a substitute for professional medical advice[cite: 1].

Website Content & Intellectual Property

All content available on www.sangamorganic.com, including brand name, logo, product photographs, text, graphics, videos, designs, website layout, and marketing materials is owned by or licensed to Sangam Organic Farm unless otherwise stated[cite: 1]. You may not copy, reproduce, modify, distribute, sell or commercially exploit our content without our prior written permission[cite: 1].

Third-Party Services & Links

Our website may use third-party services such as payment gateways, courier services, analytics tools, hosting providers and other technology services[cite: 1]. We may also provide links to third-party websites[cite: 1]. We are not responsible for the content, policies, security or practices of third-party websites or services[cite: 1].

Customer Reviews & Submissions

If you submit a review, feedback, photograph, video, testimonial or other content to Sangam Organic Farm, you confirm that[cite: 1]:

• The content is truthful to the best of your knowledge[cite: 1].
• You have the necessary rights to submit the content[cite: 1].
• The content does not violate another person’s rights or contain unlawful/misleading material[cite: 1].

Where you have provided appropriate permission, we may use customer reviews, testimonials or submitted content for our website, social media and marketing purposes[cite: 1].

Accuracy of Information

We make reasonable efforts to keep website information accurate and updated[cite: 1]. However, occasional errors, omissions or inaccuracies may occur[cite: 1]. We reserve the right to correct such errors and, where necessary, cancel or modify an affected order in accordance with applicable law[cite: 1].

Prohibited Uses

You must not use our website for any unlawful purpose, to commit fraud, submit false information, interfere with website security, upload malicious software, copy or misuse our intellectual property, or scrape/commercially exploit website content without permission[cite: 1]. We reserve the right to restrict or terminate access where we reasonably believe these Terms have been violated[cite: 1].

Disclaimer

We make reasonable efforts to maintain availability and accuracy, but we do not guarantee that the website will always be available, uninterrupted, error-free, completely secure, or free from technical issues[cite: 1]. Your use of the website is at your own risk to the extent permitted by applicable law[cite: 1].

Limitation of Liability

To the maximum extent permitted by applicable law, Sangam Organic Farm shall not be responsible for indirect, incidental, special or consequential losses arising from your use of the website or products[cite: 1].

Indemnification

You agree to indemnify and hold Sangam Organic Farm, its employees, representatives, partners and service providers harmless from claims, losses or expenses arising from your unlawful use of the website, violation of these Terms, or infringement of third-party rights, to the extent permitted by law[cite: 1].

Termination & Severability

Termination: We may suspend or terminate your access if you violate these Terms or engage in fraudulent or unlawful activity[cite: 1].

Severability: If any provision is found to be unlawful or unenforceable, the remaining provisions will continue to remain valid and enforceable[cite: 1].

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India[cite: 1]. Any dispute shall be subject to the jurisdiction of the competent courts/authorities applicable to Sangam Organic Farm[cite: 1].

Changes & Contact Information

We may update these Terms & Conditions from time to time[cite: 1]. Continued use of the website constitutes acceptance of the updated Terms[cite: 1]. For questions, please contact us[cite: 1]: