At Sangam Organic Farm, available at www.sangamorganic.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our products.

1. Information We Collect

When you browse or place an order, we may collect:

• Name and contact details
• Email address and phone number
• Billing and shipping address
• Order and transaction details
• Device, IP address, browser and website usage information
• Information you provide when contacting customer support

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Process payments, refunds and cancellations
• Provide customer support
• Send order confirmations and delivery updates
• Improve our website, products and customer experience
• Prevent fraud and unauthorized transactions
• Send promotional offers and updates where permitted

3. Payment Security

Online payments are processed through secure third-party payment gateways. Sangam Organic Farm does not store your complete card number, CVV, OTP, UPI PIN or banking password on its own servers.

Please never share your OTP, UPI PIN, CVV or banking password with anyone claiming to represent Sangam Organic Farm.

4. Cookies

Our website may use cookies and similar technologies to provide essential website functions, remember preferences, analyse website traffic and improve your browsing experience. You can manage cookies through your browser settings.

5. Sharing of Information

We do not sell or rent your personal information. We may share necessary information with trusted service providers such as payment gateways, delivery partners, website/hosting providers, analytics services and customer-support providers to provide our services.

We may also disclose information where required by applicable Indian laws or lawful government authorities.

6. Data Security & Retention

We use reasonable security measures to protect your personal information. We retain information only for as long as necessary to fulfil orders, provide services, maintain business records, prevent fraud and comply with applicable legal requirements.

7. Your Privacy Rights

Subject to applicable law, you may request access, correction or deletion of your personal information, or raise a privacy-related grievance.

For any privacy request, please contact us:

Sangam Organic Farm
Website: www.sangamorganic.com
Email: [Your Official Email]
Phone: [Your Contact Number]
Address: [Your Business Address]

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business, technology or applicable laws. Any changes will be published on this page with an updated date.

9. Governing Law

This Privacy Policy is governed by the applicable laws of India.

Sangam Organic Farm – Pure, Natural & Traditional Products from Prayagraj.